ESET Parental Control

Navigating the digital world can be challenging for parents, but our goal is to ensure you feel confident about your children's safety while they use smartphones and tablets. Here's how our comprehensive suite of features helps protect your kids online:

1. App Guard: We understand that kids would spend every waking hour on their phones if given the chance. With App Guard, you can set daily limits for gaming and restrict playtime during school hours or at night. This feature automatically controls apps and games, ensuring your children only use age-appropriate content.

2. Web Guard: The internet can expose children to fake news, violence, or adult content. Web Guard keeps your kids safe by blocking access to inappropriate websites, ensuring they enjoy a safer online experience.

3. Child Locator and Geofencing: If your child hasn't returned from school and isn't answering their phone, the Child Locator feature can pinpoint their current location. Additionally, Geofencing sends you notifications if your child enters or leaves a designated area on the map, giving you peace of mind.

4. Battery Protector: Worried about your child's phone battery dying and being unable to reach them? Set up Battery Protector to limit gaming when the battery level falls below a certain threshold, ensuring their device remains reachable.

5. Instant Block and Vacation Mode: When your child has important tasks to complete, use Instant Block to temporarily ban games and entertainment. If they have some free time, Vacation Mode allows you to suspend time limits temporarily, providing flexibility for special occasions.

6. Request Exceptions: If a rule seems too strict or a new app is blocked, children can request an exception. Parents can instantly approve or deny these requests, fostering a collaborative approach to internet safety.

7. Remote Management: Want to adjust the rules? Simply log into my.eset.com on any device to change settings remotely. If you're an Android user, installing our app in parent mode will provide you with instant notifications.

8. Device Status: Can't reach your child? Check the Devices section to see if they've turned off the sound or are offline, helping you stay connected.

9. Multi-Device Coverage: Have multiple smartphones or tablets at home? One license covers all devices, ensuring your entire family is protected.

10. Detailed Reports: Curious about your child's interests and screen time? Our Reports feature provides detailed insights into their phone usage, helping you understand their digital habits.

11. Multilingual Support: Language barriers won't be an issue, as our app communicates with kids in 30 languages, making it accessible to a global audience.

PERMISSIONS

Our app utilizes the Device Administrator permission to prevent your children from uninstalling ESET Parental Control without your consent. Additionally, Accessibility services allow us to:

• Anonymously protect your children from inappropriate online content.
• Monitor the time your children spend on games and apps.

For more information on the permissions requested by ESET Parental Control, visit https://support.eset.com/kb5555.

WHY IS THE APP RATING LOW?

Please be aware that children can also rate our app, and not all are pleased with the content filtering that restricts their access to intriguing but inappropriate material.

HOW TO CONTACT US

If you encounter any issues with our app, have suggestions for improvement, or want to share your feedback, please reach out to us at [email protected]. We're here to help!