MuniMobile

MuniMobile, the official app from the San Francisco Municipal Transportation Agency (SFMTA), is designed to enhance your transit experience throughout the city. This versatile app offers a comprehensive set of features, including mobile ticketing, real-time transit predictions, and advanced trip planning. With MuniMobile, you can effortlessly purchase tickets using a debit/credit card, PayPal, or Apple Pay, and activate them before you board. It's the ultimate all-in-one solution that keeps you moving smoothly, without the need for cash or paper tickets.

Features of MuniMobile:

Convenience: Say goodbye to paper fares and fumbling for change. With MuniMobile, you can purchase and use fares instantly on your phone.

Payment Options: Buy your fares using a debit/credit card, PayPal, or Google Pay for seamless transactions.

Multiple Tickets: Store and manage multiple tickets on your phone, ready for use whenever you need them.

Group Travel: Easily purchase multiple fares for group travel, making it simpler to move together.

Secure System: Your payment methods are registered in a secure system, offering you peace of mind with every transaction.

FAQs:

Do I need an Internet connection to purchase tickets?

• Yes, an Internet connection is necessary to purchase tickets, but once purchased, you can activate and use them offline.

What if my phone battery dies?

• To avoid any inconvenience, ensure your phone is charged to maintain a valid fare at all times.

Can I transfer my tickets to a new phone?

• Yes, by creating an account before purchasing tickets, you can transfer any unused tickets to a new phone. Only unused tickets are eligible for transfer.

How to use this app?

Download the App: Install MuniMobile from the App Store or Google Play.

Create an Account: Sign up using your email or mobile number.

Choose Rider Type: Select from Adult, Senior/Disabled/Medicare, Youth, or SF Access categories.

Select Fare: Choose between Single Trip Fare for Muni Bus & Rail, Cable Car, or Passports.

Purchase Tickets: Buy the desired quantity and complete your purchase using your preferred payment method.

Activate Before Boarding: Remember to activate your ticket before you board the vehicle or pass through the fare gates.

Use Offline: You can activate and use your tickets offline as needed.

Manage Tickets: Store and manage multiple tickets on your phone for future use.

Set Up Auto-Refresh: Ensure the app is set to auto-refresh for real-time updates on transit services.

Get Help: For assistance, visit the MuniMobile FAQ page or refer to the app's help section.