

Revolutionize your repossession operations with RCM's integrated case mapping! Seamlessly connecting with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time repossession assignment information. This real-time access minimizes risk by preventing wrongful repossessions and allows for swift updates to "On Hook" status. Agents can then proceed with asset recovery at their convenience and in a safe manner.
RCM's intuitive mapping feature simplifies workflows for drivers. Easily scan custom icons to efficiently navigate addresses, provide one-touch updates, set pick-up locations, and maximize unit recovery. Create and save filters to quickly focus on critical information. Each asset recovery form captures detailed condition information and photos, automatically generating a Condition Report for client submission.
Key Features of RCM:
- Customize map icons (Pro)
- One-touch "On-Hook" collateral marking
- Streamlined Asset Recovery process for rapid condition reporting, photo capture, and personal property documentation
- Real-time access to case information and addresses
- Rapid map search (Pro)
- Mark "Favorite" cases for instant access
- Filter cases for efficient address routing
- One-touch quick updates
- Automatic geo-updates
- Efficiently manage your To Do list to capture quick condition reports of recovered units
Need assistance with RCM? Our dedicated support team is available 24/7. Submit a request via our Contact Us page or visit our website: https://mbsicorp.com/contact/
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/.
What's New in Version 3.0.33 (Updated Oct 2, 2024)
Accept Cases in Mobile:
- New Feature: Accept cases directly within the mobile app!
- Accept or decline cases from the "NEW CASES" section on the home page.
- Long-press to multi-select cases.
- Search and filter by client, case type, dates, or "accepted before" status.
- All activity is logged in the case history.


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