Mein o2

Discover the convenience and power of the Mein o2 app, a multiple award-winning tool designed to enhance your o2 experience. Whether you're on a prepaid or a term contract, the app provides a seamless way to manage your services and enjoy numerous benefits, all from the palm of your hand. For business customers, the o2 Business App caters to your specific needs.

The Mein o2 app is packed with essential features tailored to different types of customers:

FOR CONTRACT CUSTOMERS

• Check Consumption: Monitor your data volume at home and abroad, along with telephony and SMS usage outside of flat rates. You can even set this up as a home widget for quick access.
• Tariff Details and Options: Easily view your current tariff details and book additional tariff options to suit your needs.
• Change Customer Data: Update your personal information conveniently while on the move.
• Invoices and Itemized Bills: Access your invoices and itemized bills (EVN) anytime.
• SIM & Contract Services: Manage services such as number portability, order and activate eSIM, and handle third-party services effortlessly.
• Network Check and Fault Report: Perform a live check of the o2 network and submit fault reports directly from the app.
• Priority Loyalty Program: Enjoy new customer benefits every month with our Priority loyalty program.

FOR PREPAID CUSTOMERS

• Data Volume & Units: Keep track of your used data volume and units (minutes & SMS).
• Credit Management: View your current credit balance and top it up with ease.
• Tariff Changes and Options: Change your tariff or book additional options as needed.
• Customer Data: Update your personal information conveniently while on the move.
• Network Check: Perform a live check of the o2 network.

FOR MY HANDY CUSTOMERS

• Contract Information: Get detailed information on your My Handy contract.
• Digital Invoices: Access digital versions of your invoices.
• Installment Plan: Gain insight into your installment plan.
• Early Payment: Make early payments on your contract.

PLEASE NOTE

Mein o2 is specifically designed for o2 private customers. Business customers should use the o2 Business App. Please be aware that Alice Mobile connections and third-party providers are not supported by this app.

LIABILITY/REQUIREMENTS

Please note that this app relies on the online services provided by Telefónica Germany. While we strive to maintain service availability, constant access cannot be guaranteed. To use the Mein o2 app, you will need an account at o2online.de.